JJ CORRESPONDENT
Srinagar, Nov 1: Jammu and Kashmir Lieutenant Governor Manoj Sinha on Monday took first-hand appraisal of the public issues and grievances during the “LG’s Mulaqaat- Live Public Grievance Hearing” at Raj Bhavan through virtual mode.
While interacting with the randomly selected individuals from across the Union Territory during the two-hour-long programme, the Lt Governor issued on-the-spot directions for early redressal of grievances of several complainants and directed the officials to expedite the process for removal of roadblocks to developmental works.
The Lt Governor passed explicit directions to the concerned Deputy Commissioners to provide immediate relief to all the farmers affected due to hailstorms and snow. It was imperative that money was transferred directly into their accounts on priority, he added.
Laying special emphasis on proactive measures to resolve the people’s grievances through accountable and responsive governance, the Lt Governor directed the District in-charge Secretaries to review the respective districts and also directed them to make sure the officers on ground serve people and address their concerns within a reasonable time-frame, besides ensuring that all the benefits of Central and UT schemes are delivered to them with total transparency.
Rehana Batul, Commissioner-Secretary, Public Grievances, briefed the Lt Governor about the progress and status of grievances received on Jammu and Kashmir Integrated Grievance Redress and Monitoring System (JK-IGRAMS).
The Lt Governor took a detailed assessment of the progress made on JK-IGRAMS and sought public feedback on the administration’s efforts in redressing the grievances of the applicants.
The Lt Governor also enquired about the action taken report on the grievances put forth in the previous LG’s Mulaqaat.
On the grievance of an applicant from Budgam district of Central Kashmir regarding the issuance of Economically Weaker Section Certificates to deserving individuals, the Lt Governor directed the concerned Deputy Commissioner to ensure that EWS Certificates are issued timely to the genuine applicants.
Similarly on the grievance of an applicant from Rajouri district of Jammu division pertaining to the repairing of an irrigation canal in Sunderbani area, the Lt Governor was apprised by the Rajouri Deputy Commissioner that a large portion of the canal has been repaired, while the rest would be repaired at the earliest. UNI
